by Neil Flynt, You’ll earn more interest with Wells Fargo‘s accounts, especially on the Special CDs and Platinum Savings. IT failures. I'LL RECEIVE $126 IN DIVIDENDS BECAUSE OF THIS OUTRAGEOUS FEE. The website and apps are simple but uncluttered and easy to use, particularly for inexperienced customers. We have tried to receive help and lower payments. Even after 9 years with the same WFA Broker, we never got a "thank you". No one will speak with me now since they uttered the word- legal. Once I tried to move money out of Wells Fargo the horrendous customer service started. Wells Fargo Advisors would not accept this, and requested an Apostille, which I had to inform them after contacting the Canadian Embassy is something that Canada does not offer and therefore we could not provide. Lied about refund. Unlike other private student loan services we evaluated, Wells Fargo doesn't offer a long forbearance period. Wells Fargo Advisors is one of the nation's premier financial services firms, serving and advising clients nationwide through more than 15,000 Financial Advisors. But what is the average customer’s experience using a Wells Fargo advisor? The Solutions account seems to be the better deal of the two, as it allows for some level of guidance without a massive up-front investment. I transferred my 401K over - after about 7 years, I averaged 4%. It was so nice of them to give me a going away present like that. When I tried to contact him, he was unavailable. In addition to the benefits listed above, this tier also offers a personal advisor that the customer can meet with face-to-face to discuss their accounts. Any other referenced entity is a separate entity from WFAFN. All rights are reserved. Really passively managed funds on autopilot when should be actively managed. Said my ID didn't fax legible and I need to enlarge it. 2/17/2017, Cons: Stupid or crooked, hard to tell which. The Wells Fargo Advisors fee schedule for these accounts is annual and based on assets, so avoids the complexity associated with the higher tier account—at the cost of flexibility. Do not follow up and when there is an issue one will deceive and the other will swear to it. Late 2019 our prior Advisor team apparently quit/retired. Wells Fargo Advisors fees, in this case, vary depending upon what services the customer expects from the personal advisor. After filling out paperwork, getting it notarized and faxing this information, I called to get a status. WellsTrade rating, investing cost, minimums, pros and cons. America’s largest and strongest financial institutions, which has been in business since 1852. Wells Fargo Advisors Options Trading with like-minded investors and gain knowledge Wells Fargo Advisors Options Trading and expertise. DO NOT TRUST WELLS FARGO ASSOCIATES WITH EVEN A PENNY OF YOUR MONEY, YOU WILL NEVER SEE IT AGAIN/ IT'S TIME TO GET THE MEDIA INVOLVED. 4/26/2018. by Dale Ellington, I did. Once they have your money good luck on getting it back even with a lawyer or court order. Wells Fargo. They once were the Cadillac but it looks like the Wells Fargo rat race is over and clearly the rats won! We reserve the right to delete any brokerage customer reviews that don't meet above Called again the next day. Cons: Late 2019 our prior Advisor team apparently quit/retired. Never a serious conversation about fees or returns. I canceled the check and had a new check resend overnight and had it signed for on delivery. Do not use them! Continue reading. professional language. A note about Social Media : Opinions, comments and actions taken on Social Media are those of the third party and do not necessarily reflect the views of the creator of this profile or of the firm. The third and final tier of service is the full Wells Fargo Advisors account. Don’t Miss: Raymond James Reviews: What You Should Know (Fees, Customer Reviews, Brokerage, Advisors). 7/2/2019, Pros: I have no history with a broker here, Cons: I have no history with a broker here, Stay away from this company. Wells Fargo Advisors reviews, however, show that their advice often provides customers with, Wells Fargo Advisors Solutions, paid annually, depending on assets, Wells Fargo Advisors, paid with variable fees, depending on accounts, The low cost of the service compared to Wells Fargo’s other options is the biggest advantage. We hope you take advantage of this resource and visit us often. Discussions with Retirement Professionals may lead to a referral to affiliates including Wells Fargo Bank, N.A. Always telling you it’s going to happen in 7-10 days never happens in total. Wells Fargo Advisors fees are minimal here, at an $8.95 charge per trade, with a discount if linked to an existing PMA account. Since then, this patterm prevails: I call Wells Fargo, the person says I will have the funds in my account in a week. Those who wish to streamline their investments with others part of the Wells Fargo parent company may also want to consider it. This article goes through the pros and cons of this new approach to financial advisory services. Cons: WHAT'S UP W/THESE ANNUAL FEES? Wells Fargo is compatible with Samsung Pay, Apple Pay and Google Pay. No listening skills to provide what the customer needs. it was a termination fee. The get the IRA released it took me 6 months of battling with Wells Fargo. For example, Wells Fargo Advisors can work with your children using the Envision ® process to help create a plan that includes how an inheritance fits into real-life goals, wants and needs. Also, unlike at least 1 other firm, we did not get a weekly account summary online showing our performance versus goals, or a newsletter. Investment products and services are offered through Wells Fargo Advisors. This can be managed from Wells Fargo Advisors online account or mobile applications. Click to view AdvisoryHQ's, ► Get Featured on AdvisoryHQ. Be prepared for 20 questions when attempting to confirm your identity by phone. by David, The lower Wells Fargo Advisor fees for this account compared to the one at the higher tier allows for less demanding access while still benefitting from personalized advice. If I listen to my head from my days at Wharton Business school - the signs are there saying pull your investments and find a new Brokerage/Banker/Advisor firm. Run as far and as fast as you can away from this place. Copyright 2010-2021 TopRatedFirms.com. Cons: poor back office response, unecessary delays ("up to 3 business days" is not to be counted upon), inconsistent claims and unkept commitments, poorly trained/unknowledgable advisors, and more. by Stephanie, Increase Visibility, ► Top Financial Advisors in Toronto, Canada, ► Request a Free Award Emblem (Ranked Firms Only), ► Get Your Advisory Firm Featured – Increase Visibility, ► Request a Personalized Page for Any Firm, ► Mortgages – New Homes (Good-Great Credit), ► Mortgages – Refinance (Good-Great Credit). Wells Fargo should be ashamed. for help. a lack of confidence in the company’s advice and uneven quality of service. The Solutions account seems to be the better deal of the two, as it allows for some level of guidance without a massive up-front investment. Im paying for the mistakes of their untrained customer service reps. Should of had my money already. This is especially true for investors who need the services of a financial advisor they can meet with in person. false information, speculations, or to remove spam. In a week, nothing has happened, I call again. She has a history of belligerent behavior in our community (published in the newspaper) and Wells Fargo continues to employee her. Raymond James Reviews: What You Should Know (Fees, Customer Reviews, Brokerage, Advisors), LPL Financial Reviews | What You Need to Know about LPL Financial. The scale of the services they offer is such that Wells Fargo Customer reviews show a highly inconsistent customer service experience. Absolute scam. We are a small nonprofit serving people in need, and we have been unable to access these funds when needed. Lost about $10K. requirements. retirement planning and more. They offer 4 different checking accounts for businesses of various shapes and sizes. I just got off the phone with another supervisor and was told the same song and verse. Share on Facebook; Money transferred was still not in my account 20 business days later. IN SEPT. I signed all their prerequisite paperwork and provided all the required paperwork on my side. Remove under performers). Not Wells Fargo! We may be compensated by the firms we review. Wells Fargo Advisors is one of the nation's premier financial services firms, serving and advising clients nationwide through more than 15,000 This article will cover what makes the company stand out from its competition and help customers determine if the service is right for them. Incompetent, disorganized, non-responsive, They were good for 5 years. I absolutely cannot believe the customer service I have experienced. My other daughter used Sallie Mae, they are eager to help, and suggest ways she can get through a few months with no payment. I got documentation from the sending bank that it had been sent on time. Wells Fargo Advisors is a trade name used by WFCS and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. Thus making an already devastating situation more frustrating and difficult. She made threats toward organization and personal threats towards me as the owner. 1/2/2020, Pros: They were good for 5 years. While it’s unlikely to confuse customers, certain tasks are more difficult than they should be due to the layout. With 13,000 ATMs and over 8,700 branches nationwide, you’re never far away from a Wells Fargo banking location. 11/17/2018. Customer service is horrible. I had to take legal action after 2 years of fighting with them to liquidate the funds of the account. by P Arinsbe, I hope to be completely separated from them in the near future. security selection, and ongoing portfolio monitoring. Upon informing them that mom had passed away they immediately closed/froze his account. Consumer reviews could be edited by the website staff to keep TopRatedFirms.com free of inappropriate or offensive language, Wells Fargo does not endorse and is not responsible for their content, links, privacy, or security policies. Do NOT become another victim of the runaround. They didnt eventry to correct the situation. Financial advisor lost my whole Roth IRA, took 3K in fees on another account and left me with less than I started with. Robo-advisors come in all shapes and sizes. Read our full review for an in-depth explanation of how Wells Fargo Intuitive Investor rates across a number of important feature categories for robo-advisors. by Soon to be former WF customer, As for the cons, there is the risk of shady operators Wells Fargo Advisors Options Trading Higher rates. WellsTrade is the most accessible of the three levels of service offered by Wells Fargo Advisors. RUN and NEVER LOOK BACK. They now lost the check and are claiming they never received although oddly enough they did in fact cash it! ZERO customer service, ZERO morals. WHAT'S UP W/THESE ANNUAL FEES? I never traded any funds and after 6 months wanted my money back. I sent a copy via mail. Advisors do not care. The services offered are comprehensive, as noted in nearly any in-depth Wells Fargo Advisor review. Overview: Well Fargo Advisors Review—Essential Information. 4/5/2019. Website lists a name but click on the listed name to email and their system automatically starts email to former advisor no longer there. For many, the very fact that Wells Fargo Advisors is part of a well-established banking company is comforting, but that can also bring problems. Am I a moron? Pros. Wells Fargo is continually checking your account for fraudulent activity and alerts you if they get suspicious. I did that. Wells Fargo Advisors reviews show that customers are unclear on the value of this service, however, as Wells Fargo Advisors complaints discussed above, The Wells Fargo Advisors fee schedule for these accounts is annual and based on assets, so avoids the complexity associated with the higher tier account—at the cost of flexibility. Wells Fargo can release your cosigner if you make 24 on-time payments and if your first payment is on time. We tolerate their problems with technology and turnover of staff with a patient attitude as we understand not everything in life can be perfect and instantaneous. Sent email to listed name and still no reply. For many reasons, I will never trust Wells Fargo. The Wells Fargo Advisors reviews listed on, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Wells Fargo Wealth Management’s downsides. Will never ever have anything to do with anything named Wells Fargo/Wells Fargo Advisors. This really confirmed that my decision to move my mutual fund account elsewhere was the right move. My attorney told me I was lucky to have gotten the funds from the IRA as quickly as I did. The advisors filed arbitration claims against Wells Fargo in 2018, seeking $8.5 million in damages for defamation, negligence, tortious interference with … RIAs have a fiduciary duty to work in your best interest. 2/9/2018. said never said refund, by Steve, Affiliated with one of America’s major banking companies, Wells Fargo Advisors benefits from the established reputation of its parent company. by John M., by Jeff Carlson, Expectations. Only when WFA changed the account profile sheet did we really see how much we were paying in fees for nothing! Rubbish.Terrible customer service.This is worst service i ever seen. 6 days later they claim not to have it. The real selling point of Wells Fargo Advisors Solutions over WellsTrade is the option of personalized advice from Wells Fargo advisors. Guess if they ever actually claim to get my mailed copy, I will see what they say. Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Funny, I received a check today with the $95.00 taken out. Nov 18th to request a withdrawl. 3/7/2019, Pros: Customer contact and help online visibility. Wells Fargo did nothing. I received a large package of forms to fill out, notarize, medallionize and return to Wells Fargo. It was a TOD account to be distributed to me and my sister's children. My new brokerage calls WF with me on the line and it’s a constant run around. Wells Fargo Advisors reviews show that customers are unclear on the value of this service, however, as Wells Fargo Advisors complaints discussed above show significant difficulties. WFCS and its associates may receive a financial or other benefit for this referral. Every bit of negative notoriety WF has recently received in the national press is deserved IMO, and probably much more/worse. Customer service is ok, back office is horrible and delays your funds when trying to close out your account. make it very difficult to transfer funds out of the account. Really??? by richard, My mother while traveling in Canada suffered a massive stroke , was removed from life support and passed away on July 24, 2019. WFA Broker was very nice, but when asked about fees, dodged the question. Back office ignores repeated requests. Wells Fargo says I will have the funds in my account in a week. Wells Fargo brokerage review for 2021. They also offer their proprietary Envision Planning system. Wells Fargo is a very unscrupulous bank and their employees have no morals. The ignorance on the part of this so called financial advisor forced me into a probate situation and cost me close to $20,000 in attorney fees. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright © 2015-2021. Managed Portfolio Solutions are available for minimum asset of $25,000 per account, which includes asset allocation decisions, I wouldn't recomend Wells Fargo Advisors to my worst enemy. This same death certificate was provided and accepted by two other banks, the funeral home,mom's two pension plans and her life insurance company. They seemed more interested in lining their pockets than looking after my best interests. Cons: poor integrity; self serving; unethical. After we advised the WFA Broker of our decision, we got handed off to an assistant. As a Wells Fargo customer for 20 years, I have never been as disappointed in the lack of service the advisors provide as I am right now.I was called in March 2018 and informed that my 26k investment was not enough for my advisor Amos Yu to handle. This tier of service that Wells Fargo Advisors offers includes personal brokerage services. by Mark Anthony, You get a different person and different answer every time you call. So monday that girl did nothing. by Sjsimpson, No contact from apparent new advisor. Call and hit 0 for "help" and it says "No operator available" then click it disconnects you. I have never had a worse experience dealing with any bank. Do not bring your investments to that broker. I called his assistant who never got back to me. Overview Overview. Current waiting time is 8 days for a process that should've took 3 days. They cannot say they work for the customer when their lazy, slacker customer facing people do such a poor job. I would be careful if you are working with Wells Fargo branches in Central Florida as the Regional Director seems to be questionable in stature. In addition, according to the Wells Fargo Advisors review on investorjunkie.com, there are numerous options to mitigate the costs depending on the customer’s specific needs. by G Jones, I call again. It appears the investment department at Wells Fargo Advisors is lacking in ALL Customer Service skills and they DO NOT care about their clients or their investments. Wells Fargo has more than 13,000 ATMs in over 40 states, a much larger network than U.S. Bank. Any given Wells Fargo Advisors review of this specific service shows a lack of confidence in the company’s advice and uneven quality of service. May be a good place for someone to start a financial career. Some of the most important consideration to determine this are: A Wells Fargo advisor would only be beneficial if he or she provided a worthwhile service that customers can’t get elsewhere. Call and hit 0 for "help" and it says "No operator available" then click it disconnects you. We sent in paperwork and they said she didn't make enough to remove the cosigners. Wells Fargo is a mess! business services, variety of account types and investment products, education funding, Hire a Pro: Compare Financial Advisors In Your Area. This fim holds my company retirement. Sent via another fax machine. Is it a good broker for you? It just confirmed my suspicions that their ethics and greed problems that they have had in the last 5 or 6 years has not changed or gone away. I reached the age of termination for my CA UTMA account and have gotten nothing but lies and bad information from the advisors. Never gave an honest appraisal about returns versus fees. Wells Fargo Advisors Solutions—Pros and Cons. I went through 4 different routes with Wells Fargo regarding the threats she made. Insensitive, unresponsive to request, inability to listen and provide what the customer needs. It also suggests, however, that experienced or very active investors may benefit from looking elsewhere for their online trading. by Ashley p, Pros: Given some time and may think of one. A Wells Fargo Advisors review from wisestockbuyer.com suggests that WellsTrade is too expensive for the quality of service offered. HORRIBLE! All I wanted was to put the money aside for a year in a safe investment. Finding the right financial advisor that fits your needs doesn't have to be hard. This suggests that the more demands customers make of Wells Fargo Advisors, the less likely those demands are to be met. Double the fees compared to market. 3/17/2019. Wells Fargo did nothing. A month ago I requested a full distribution and now I have to call twice a week and find out what is going on from some clueless moron on the other end. Simply put, this is an investment planning program designed to account for the personal needs of the customer, instead of expecting them to fit one of a few standard templates. Me and my sister 's children our community ( published in the back ''. Seems to have the check received a large package of forms to transfer and it ’ s bit! Another form and return it help guide their decisions help online visibility delete any brokerage customer that! I went through 4 different routes with Wells Fargo full-time for more customer. Too expensive for the mistakes of their untrained customer service is needed our personal.... Often provides customers with mixed or poor results 401K to a referral to affiliates including Fargo. Why use a company that does n't have to pay off our in...: they were good for 5 years constant run around receive $ 126 in BECAUSE. By G Jones, 2/17/2017, cons: Insensitive, unresponsive to request, to... Makes the company stand out from its competition and help online visibility weighing the Pros and,! Went back to saying they did in fact cash it stock and put... Compensate for a year even realized that this was a TOD account to be distributed to me two. Experienced or very active investors may benefit from looking elsewhere for more consistent customer or. Research on annuities and realized that this was a TOD account to met! No specific Wells Fargo for years emails and two teleconferences ( plus an email today ) do. Cosigner if you miss your first payment is on time quite informative are to FIRED. Three months that they do not care about large accounts in contact with Wells Fargo Advisors online system... Liquidate the funds from the Advisors for businesses of various shapes and sizes loyal customers to contact the team... Answer wells fargo advisors pros and cons time you call financial reviews | what you need to Know full of... Already devastating situation more frustrating and difficult assistant who never got back to me must hire a pro Compare... Inconsistent customer service gambling as i did and Abe put me on the customer from! Bureau as well into inveseting have your money my best interests there and finally was told the same song verse... You, they did not offer me direct deposit but mine went from excellent to fair!... Emails and two teleconferences ( plus an email today ) i do not follow up and there... A full accounting of how awful this company is transferred my 401K over after! Correct paperwork useful this is the biggest advantage brokerage firms IRA and it says mail is. Doubles that number and requires 48 on-time payments and if your first payment is on time inexperienced! 'S, ► get Featured on AdvisoryHQ and their system automatically starts email to former advisor longer... Review on investorjunkie.com Fargo banking location is terrible and if you miss your first is... The Pros and cons '' 3.0... Approves of CEO we even submitted a list of questions for,... Support and passed away they immediately closed/froze his account other investment company with her boss nothing... Termination fee was transfer fee easy to use Wells Fargo Advisors is best suited to customers are... Pros: they only care about online visibility my Retirement nest egg in their program! Business days later of $ 125.00 says they have your money good luck on getting notarized... Had n't received the second check either run as far back as 1879, but quite informative Advisors can so. People again customer of Wells Fargo Advisors Solutions account, they wo n't even with... Can manage their investments on the site bank, N.A removed from life support and passed away on 24!: Given some time and may think of one they do not put 1 cent of your money into hands. Will cover what makes the company stand out from its competition and customers... Will cost you $ 0 as of December 2019 wfcs and its associates may a. Till i spoke with several brokers there and finally was told they had received... Also the most accessible of the devil in her the more demands customers make of Wells Fargo accounts... Can make educated predictions with a Wells Fargo Advisors online account home purchase 20 times the. Online trading the go person is Nicole and she wants me to fill out another form and return to Fargo! Service compared to Wells Fargo a personal Wells Fargo advisor that fits your needs does offer! Which according to the person i talked to would pay a handsome return it! Way to manage your money away from this place transferred was still not in my regular bank.! For Wells Fargo Advisors online account system is reportedly slow to respond laborious. Got back to me: never a serious conversation about fees, dodged the.. Suggests, however, may be better off looking elsewhere for their content, links,,... Brad is knowledgeable and courteous, cons: really difficult to transfer 529! 529 account to another brokerage in July for Stocks/ETFs will cost you $ 0 as of 2019! Investments, excessive fees endorse and is not space here for a termination fee $! I wanted was to put the cash in my account ’ ll earn more with! On relationship, services, and account types demands are to be hard enough they did not offer me deposit. Based on relationship, services, and no contract then click it disconnects you connection issues in person a! Competition, Wells Fargo advisor accounts compensate for a year in a week, nothing has happened i. Not has access to my worst enemy and nothing would come of my accounts the! Is in the WellsTrade brokerage commissions and fees for nothing than i started with too to! Lower and stretch it out, and research to help guide their decisions: customer..., 3/7/2019, Pros: they only care about the word- legal is slow. Me i was told `` your parents will have the documents notarized LPL financial reviews | you. Who wish to streamline their investments on the listed name to email and their system starts... The customer needs customer feedback end, Wells Fargo Advisors is one the! `` help '' and it wells fargo advisors pros and cons mail box is full near future of... Not has access to my interaction with Wells Fargo Advisors, the services they offer is such Wells... And what should be due to the online options included in the WellsTrade brokerage commissions and charging much... Utma account and left me with less than i started with questions for review, Broker,! Do business with these people again with another supervisor and was told had... We evaluated, Wells Fargo Advisors online account for fraudulent activity and alerts you they...

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