Browse real photos from our stay. Casa Malca is a gem. We decided to LEACE & NOT ENTER. Other staff were great as well. Which popular attractions are close to Casa Malca? Casa Malca, Tulum: 443 Hotel Reviews, 830 traveller photos, and great deals for Casa Malca, ranked #54 of 166 hotels in Tulum and rated 4 of 5 at Tripadvisor The staff speaks multiple languages, including English and Spanish. The daybeds don’t require umbrellas as there are palm trees that give you partial shade from the sun. The most reliable place for accurate and unbiased hotel reviews. We loved the grilled octopus, the ceviche, and the sushi. We are very happy to learn that you had a great experience in Casa Malca and even more happy to know that the highlight of your stay was our amazing staff. Immerse into a world of art while being pampered by our dedicated staff as you enjoy the glorious sun, bathing in beautiful crystal clear waters & walking on amazing white sand beaches. The drinks at the restaurant are AMAZING. From the staff, to the decor, to the food, and the beach experience - Casa Malca does a great job. I can not imagine how this establishment has an operating licence. However false claims on our professional service and hygiene is acting on bad intentions. Nightly turn down service too. Which languages are spoken by the staff at Casa Malca? As Casa Malca is located in the vibrant town of Tulum, it is a spot that is frequented by many, with some opting to just use the beach facilities for the day. From bringing our limes to us on the beach to checking on us just the perfect amount. We understand and respect that our style, architecture and design might not please everyone’s taste. Around every corner is a Instagram photo opp. Book Casa Malca, Tulum on Tripadvisor: See 454 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #56 of 171 hotels in Tulum and rated 4 of 5 at Tripadvisor. Dear denisig19, Thank you for taking the time to share this detailed and generous five-star review. Hope to welcome you back soon! See more questions & answers about this hotel from the Tripadvisor community. Carretera boca Paila km 9.5, Tulum 77780 Mexico. Casa Malca is ranked #4 among luxury hotels in Tulum by U.S. News & World Report. We asked to speak to the manager and initially she did not want to talk to us- I am a frequent traveller and I had never encountered a manager who refuses to speak to guests. Spent the day at the beach club, it was wonderful! Casa Malca take note that Crystian has well represented your property and created a great deal of recurring business!! Conveniently located restaurants include Loco Tulum, Mexican Experience Tulum, and BAK’ by Harry's Prime Steakhouse & Raw Bar. Wild-at-heart beach house Casa Malca is right on the sands of the Riviera Maya, with a concealed entrance and a rustic restaurant-cum-bar dishing out fiery Mexican favourites and chilled margaritas. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Claim your listing for free to respond to reviews, update your profile and much more. Overall, Crosby Street Hotel ranks significantly better than The Mark. BAK’ by Harry's Prime Steakhouse & Raw Bar, Response from CasaMalca, Guest Relations Manager at Casa Malca. Relax on our roof top deck where you can enjoy a sunset like no where else in Tulum and later in the night give into the star filled sky. Someone passes regularly to give you purell. I Went with Family to visit & have lunch at Casa Malca & turns out that they want $100 US for you just to enter to have lunch & NOT TO BE ABLE TO SEE THE HOTEL!! The service is phenomenal. Own or manage this property? This is the version of our website addressed to speakers of English in the United States. Christian really made the experience everything. Staff are very warm and inviting. We are very happy to hear you had such nice experience at CASA MALCA. I reserved a room for Memorial weekend for Casa Malca through Tablet Hotels three months ago and I had a confirmation number that the person behind the reception desk repeatedly refused to acknowledge. If you are in the area, even this is worth the cover charge as the food and drinks, as well as their general location within the Tulum beach … Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Nearby attractions include Mulata Tulum (0.7 miles). Planned to spend our last full day at Casa Malca and it did not disappoint! Tulum town and the beautiful Mayan ruins of Tulum are both around 6.2 mi from the property, while … Casa Malca is located on the beach and in an area with good shopping. Had a great lunch at Ambrosia and received really good service from all the staff, especially out waiter Carlos. Carretera boca Paila km 9.5, Tulum 77780 Mexico. It is truly a pleasure to read that you had an amazing experience and the opportunity to feel Casa Malca´s Magic on your last visit! Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. It ain’t cheap but it’s well worth it. The only one minor thing was that our room smelled a little musty, but the other aspects of our stay made that insignificant in comparison. We arrived late in the afternoon and were greeted by Jesus, who was in charge of the front desk. I wish I could review our stay at Casa Malca but I am unfortunately unable to do so because upon arriving there at 10pm last Friday the front desk insisted that our reservation was for a day before and they did not have a room for us. They work hard even when guests are asleep, removing sea weed from the beach and cleaning pool and beach areas. This resort hit all the right boxes for me, facilities are beautiful simple to suit the exotic location. Taxes and fees that are shown are estimates only. We found this site picturesque. Dear guest, Thank you for taking your time to write your review and for your sweet words. Guests can make use of the in-room espresso makers and minibars. The sun beds and chairs are ultra-rustic without a cushion or anything to protect your bones. There are more places to choose from in the Tulum area. concierge was very helpful, the property is beautiful. No TV on property and last but not least the beach is stunning! We had such a great experience we will be returning in February and brining a group of friends with us. I would highly recommend. Casa Malca is a gem. Casa Malca, Tulum: 433 Hotel Reviews, 828 traveller photos, and great deals for Casa Malca, ranked #53 of 165 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. And we expect the same respect from our guests to all our staff, no matter their position. Each room and suite at Casa Malca is decorated in elegant white and has views of the gardens or the Caribbean Sea. At the beach club, we ate, drank, and swam the day away. Dear Guest, Due to the current sanitary COVID-19 situation we are all living in, we want to inform that Casa Malca is redesigning all its hygiene processes to guarantee new security measures within our installations for all our guests, customers, commercial associates and staff; with the objective of fulfilling the stablished norm. 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