TSYS|Total System Services Reviews. 3.64 Employees say 2.70 Applicants say Tsys 14.Feb 2020. Employee Fun facts about TSYS. Employee - Director. I don't like how they make you choose between job and family. Indeed logo. I very much enjoyed my 25 + year tenure. It feels like being back at school and not in a good way. It is amazing to work for a company with such a strong culture of innovation, creativity and boundary pushing. Overview Overview. Role related to risk mitigation, if you can keep a positive attitude and work hard you will go far. Read more. Read employee reviews and ratings on Glassdoor to decide if TSYS|… Very unsure though of the direction of the company and was very frustrated as the lack of support was the writing on the wall we … Full-time Customer Service Representative I, an unprofessional not fun work environment, Customer/technical Support Representative, Typical call center that didn’t really care about employees. For the most part they are accommodating in terms of scheduling. so much drama. i just miss my family with these hours. TSYS is a good local company for the people of Columbus, GA to work and enjoy good people, good benefits and a long secure career. Companies. Reviews - What employees say. As of this review, TSYS Merchant Solutions’ basic contract includes a three-year service agreement that automatically renews for one-year terms unless the merchant cancels during a small window of opportunity. After that, the pandemic came about and the Mcdonough call center was shut down so they had to change my schedule AGAIN! This is a dead end job, that has someone quitting nearly everyday, would not recommend. I thought i would be working my regular hours i pick but nope. Mind you , we only get 80 hours a year, I was hired in November 2019, My PTO was at 0 come March of 2020! The job itself is not so bad, it was the new manager once the old one died sudden, then everything went down the hill as you should say. 43%. How do you feel about going to work each day at Global Payments Inc.? Employee - Manager / Senior Manager . TSYS is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. They do not try to work with you about your hours and they have absolutely no regard for your outside work life (kids, caring for sick relatives,etc).. you have to literally beg for a different schedule. Innovation is at the heart of TSYS. There really is no “typical” day at work. 50 TSYS Reviews Browse TSYS Reviews by Job Title → 11%. Upload your CV. What is Global Payments Inc. sick leave policy? There was constant mandatory overtime which really conflicted with a social life outside of the work. Interchange-plus pricing available 4. Quite a few layoffs and voluntary early retirements leaving remaining employees with double the work. family environment. Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. Read more about working at Tsys Card Tech Services. They send you home alot, which they call "lwop" (leave without pay).. I worked for this company for 2 years and some months I would NOT recommend this company to my worst enemy. Short lunch breaks, management, mandatory overtime. Management is messy. Say this is a great place to work. 965 TSYS|Total System Services reviews. Jobs; Companies; Salaries; Interviews; Search. TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. good company and pay. then the calls come back to back. 20 employees rated this employer with an average of 3.1 points on a scale from 1 to 5. Ask a question about working or interviewing at Global Payments Inc.. Our community is ready to answer. Part of Global Payments. 10 of those employees recommended the employer in their reviews. I get there an I’m a fraud analyst. I think there’s only 2 people left in Lyndsey’s that was on training when I was. Its micromanaged no managers are there when you need help with a customer. i be wanting a break with my mouth. Glassdoor has 1,000 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. Jobs; Companies; Salaries; Interviews; Search. HOW??? it’s great! You're micro managed at every level and your every move is watched. 151 reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Global Payments Inc. Just the campaigns fault. Also no pressure to work in office during pandemic. 69%. Reviews by Job Title. BUTTTT of course TSYS or shall I say GLOBAL PAYMENTS DOES NOT ACCEPT DR NOTES!!! Pros & Cons are excerpts from user reviews. Wonderful people. A lot of people are nice but management have no empathy and Will talk about you behind your back. The managers are typically … Read more about working at Tsys Card Tech Services. Indeed logo. Columbus, GA itself is another downside to TSYS, since other employment prospects are slim (Aflac is the only other major employer of IT people besides the large Army base). Industry experience, lots to learn, amazing colleagues. Part of Global Payments. Cons. " Reviews - What employees say. 962 TSYS|Total System Services reviews. Would you recommend working at your company? Other than that it’s a very easy job. Big company with. TSYS - Great working environment, great management, lacking in salary and benefits. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. Skip to main content. Reviews by Job Title. Everyday . Upper management really cares for employees. Commission should be structured to make you want to sell and get paid, not the case here and not sure how these people can sleep at night. Fast paced calls center environment but also relaxed and rewarding. They don't value American employees at all. Everyone knows everyone. On average, how many hours do you work a day at Global Payments Inc.? 944 TSYS|Total System Services reviews. Employee - Director. Company Overview FAQ. Senior management know this, I'm sure, and use it to their advantage. I just got a job letter and I have yet to review it. rude customer, the hours, no time in a half. Good leadership. Mandatory OT. 139 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. However, the longer you are with the company and develop a network, the less cold calling is required. 7%. See TSYS's Company Culture as rated by their employees on Comparably (Q3 2018). The most enjoyable part of the job is knowing that you are truly helping your customers. The hours suck and they force you to work mandatory over time. You will need to jump through hoops to get your commission, if at all possible. i can only speak on the call center, but it was a high turnover rate and annoying customers. After graduation, I was asked to go back in training for another department which was Credit Shop because they were short staffed.. so I was taking TD Bank and Credit Shop in customer service...long story short , they put me out for 2 months WITHOUT PAY AND USED ALL MY PTO INSTEAD OF LOA AND I WASN'T EVEN SICK. Schedule changes last minute. Company has great training and development for team members. 89% of employees reported the working days at Tsys Card Tech Services as Monday to Friday. Change country. You may hit your volume but definitely will not get the number of accounts needed to get paid out. Ability to learn new technology as well as helping fellow teammates excel in their current position. I have not started with the company, so I can not give a fair assessment of the work place environment. Columbus, GA itself is another downside to TSYS, since other employment prospects are slim (Aflac is the only other major employer of IT people besides the large Army base). This company truly feels like a knock off version of the actual American one. Obviously commission structure was made by someone who has no idea of sales or simply to screw you out of any commission. - Had an excellent manager - Decent pay - Learned and contributed a lot to the products. Help us be the best! 962 TSYS|Total System Services reviews. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. training doesn’t prepare you for the calls, I’ve heard so many stories about different ways people get sacked I’ve never seen anything like it in a workplace. You have to do so many tests that they should tell you about when you take the job. TSYS|Total System Services Reviews. Companies. 993 Reviews. TSYS offers a friendly environment and good work benefits. A free inside look at company reviews and salaries posted anonymously by employees. A typical day would involve determining the requirements … INTEGRATED HEALTHCARE SALES(Former Employee)- Charlotte, NC- December 9, 2019. A free inside look at company reviews and salaries posted anonymously by employees. They call you a “fraud analyst” to make it sound good, but really you are customer service associate in a call center. 0%. TSYS has a nice environment. Sign In to Employer Centre; Employer Blog; Talk to Sales; Post Jobs; Write Review; Sign In. TSYS is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. What would you suggest Global Payments Inc. management do to prevent others from leaving? Some jobs are repetative but if you just follow the policies and what needs to be done with a professional attitude, one can move up quickly. The cons of the job if you don't pass for the months and your calls they consider you a lost cause and your not going to get the help. Part of Global Payments. This is a very stressful job people quite every day. It’s a great job if your looking for customer service experience however the management sometimes show favoritism to others. Reviews from TSYS employees about working as a Machine Operator at TSYS. I worked in their office in Cyprus and in India. The job isn’t worth minimum wage for the amount you have to do. there are pro and cons with this call center they don't care about your family or personal time the training would leave you in the dark. This place has no social distancing,all teams touch, hug and get all in each other’s business. Low complaint volume relative to size Learn about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. Part of Global Payments. No commision, very few if any make commission, Management panic and shout at people when calls get heavy! I would recommend TSYS! Direct processor 2. Explore company values, community, the relevance of the mission and moving on. 46%. Sign in. 1.6k Salaries. Company will take the revenue you generate but will not pay you because of number of accounts quota was not met. definitely a great company, place to work and good benefits for your family, Do these reviews help you learn more about. Overview Overview. Cons. A free inside look at company reviews and salaries posted anonymously by employees. Training isn’t the same as being on the floor. You get 30 min breaks when they want you to complete over time. You are definitely overworked and underpaid and they show no recognition to their advocates. Great work experience. 987 Reviews. Company Overview FAQ. The job is not secured. then the calls come back to back. If I can offer any advice If TSYS offer you a position anywhere, politely decline the offer. 923 TSYS|Total System Services reviews. especially if you’re just starting out, it’s a great place to grow with some good compensation. Proud to have on resume. TSYS kicked nearly 1000 Omaha employees in the butt and laid them off " (in 7 reviews) " toxic atmosphere, desperation driven management, no direction, no support, worst pay in the industry " (in 4 reviews) More Pros and Cons. My schedule constantly changed. What tips or advice would you give to someone interviewing at Global Payments Inc.? They’re sending our jobs overseas, letting a whole department go by April 2021 wouldn’t recommend them to anyone. 1,500 reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. i be wanting a break with my mouth. Nohing really bad to say. Culture has a family feel due to the headquarters is in Columbus, Georgia. It was a really relaxed atmosphere and a great place to work. Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® they make you work more hours than you was told. Employee Fun facts about TSYS. So since COVID had made everyone needing a income TSYS has used this to their advantage and used it to prey on many different age groups and backgrounds. A free inside look at company reviews and salaries posted anonymously by employees. Management is poor, very messy and immature and like to be in your business. Opportunities for overtime. The pay is very low and doesn't fit job requirements or responsibilities. Robust product lineup 3. Many different components that deter you from making commission. Employers / Post Job. 1,452 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. the graded calls make me sick. Find jobs. A free inside look at company reviews and salaries posted anonymously by employees. 984 Reviews. Get 2 15s 1 hour break sometime it may be 30 to give you 30 mins overtime if busy. The raises are TERRIBLE. Glassdoor has 111 TSYS Merchant Solutions reviews submitted anonymously by TSYS Merchant Solutions employees. Read more about working at Tsys Card Tech Services. Learn about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. (Fearful about clients imposing penalties!). 1. A free inside look at company reviews and salaries posted anonymously by employees. If you were in charge, what would you do to make Global Payments Inc. a better place to work? The micromanagement is unbearable, as managers will constantly message you to see what you are doing. TSYS Profile Company Profile; Employee Reviews 13; Jobs 5; Become a Member (0) 5 stars (4) 4 stars (3) 3 stars (6) 2 stars (0) 1 star. they make you work more hours than you was told. They encourage a healthy work-life balance. 1,473 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. they dont do time in a half. The moral was normally pretty high and the management always had little celebrations going on. What is interview process like at Global Payments Inc.? 947 TSYS|Total System Services reviews. listened to suggestions and implemented when applicable. TSYS Canada is an amazing place to work with a very friendly work environment. I do not recommend this employer do to your job is not secure. This is a company that goes above and beyond to make employees feel appreciated. Not geared to drive sales. loved working there. What is the company culture at Global Payments Inc.? The health care division is … After graduation , I was on the floor for a month taking calls then credit shop training began so I had to go back into training for another month which they changed my schedule, Then after training was finished I went back on the floor and was skilled for both banks. Flexible work schedule, autonomy, excellent income potential, Would definitely recommend not to get into customer service but another department. Company Overview FAQ. We want to help you find great companies. Just the campaigns fault. Glassdoor has 982 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. They don't value American employees at all. not worth the pay. There's no room for growth the supervisor are very biases and don't know how to the employees. What I like The workers are so nice when they first meet you and they show you around. Great place to work. You have to have a bathroom request to go when you want. TSYS|Total System Services Reviews. How many sick days do you get per year? Would certainly recommend anyone to try it there, good training and ongoing assistance. The money is good if you need a job right away. What tips or advice would you give to someone interviewing at Global Payments Inc.? Companies. During the hiring process, i was given a customer service job. There are various ways to market the products and/or services, and as a result there is very little monotony. It turn into a micromanaging everyone when you being doing your job for past 3 years without any assistant. I worked that schedule for a month and they changed my schedule AGAIN to the original schedule due to poor management they made me and my friend go against each other and we had to pick or choose who was going to keep that schedule by the deadline, if we couldn't choose they was going to put us both back to our original schedule WHICH THEY DID. In my short time at the company, I quickly discovered that you either have to move or stay there for quite a while to obtain an increase in salary. Is this your company? However immediate management is awesome. The training is totally different from being on the floor. Sign in. 923 TSYS|Total System Services reviews. Enjoyed the interaction with various internal / external customer teams to produce a stellar product offering to our internal and external customers. The moral was normally pretty high and the management always had little celebrations going on. you work holidays no matter what unless those days are not filled up. Enjoyed my team tho. If you need customer service experience then this the job for you, It started off good at first until we started making drastic changes our customers didn’t like. Pay is a joke, they’ll hire new people making the same as people who have been working there for years. 100%say women are treated fairly and equally to men. This has to be the worst work place to go in, Cutting edge products, tremendous culture, exceptional income potential, Very focused on inclusion and team member engagement, It’s a pretty okay job if you’re just getting started. - A lot of TSYS executives don't know the value or functionality of POS apps or Software in general - Not a … How are the working hours at Global Payments Inc.? If you were to leave Global Payments Inc., what would be the reason? View All num of num Close (Esc) TSYS|Total System Services. Things are frequently changing. HR is impossible to get a hold of at times as well as management so good luck if you choose this employer I would find other places to work. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. I would recommend TSYS! My campaign was awful!! It got so bad that half the employee had to continue to file complaints just so we can have something in documentation. 78 Tsys Card Tech Services Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Overview Overview. Help people considering your employer make a good choice. Clear and obtainable objectives. Reviews from TSYS employees in Milton Keynes about Management. After that week of training we all got thrown into the deep end head first and thrown on the phones with about 100 different programs your supposed to remember. Micromanaging, not clean, poor scheduling, everyone not trained the same. Always something new. Engaged Employer. A free inside look at company reviews and salaries posted anonymously by employees. Reviews from TSYS employees about working as a Machine Operator at TSYS. Engaged Employer. Forgot your password? Read employee reviews and ratings on Glassdoor to decide if TSYS|Total System … say women are treated fairly and equally to men. It’s a good place to start if you’re trying to find a way to pay bills but as far as long term I would say get out while you can, Sometimes hour lunches, meet great people, Short breaks, Mandatory OT, Poor Leadership, Best benefits I experienced with a job, managers are very awesome very helpful works with you. Global Payments Inc. 1,452 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. Overview Overview. 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